Terms & conditions

This website is operated by the the National Army Museum on behalf of the Chelsea Heritage Quarter’s (CHQ) partners (National Army Museum, Chelsea Physic Garden, Royal Hospital Chelsea and Cadogan) until such time that the CHQ is a formally recognised entity in its own right.

The National Army Museum, which operates this website (chelseaheritagequarter.co.uk), is a charity with the registered number 237902. Its registered address is Royal Hospital Road, London, SW3 4HT.

This document sets out the terms of use of the Website.


These terms and conditions apply between you, the User of this website (including any sub-domains, unless expressly excluded by their own terms and conditions), and the National Army Museum, the owner and operator of this website.

Please read these terms and conditions carefully, as they affect your legal rights. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the website. If you do not agree to be bound by these terms and conditions, you should stop using the website immediately.

In these terms and conditions, User or Users means any third party that accesses the website and is not either (i) employed by the National Army Museum and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to the National Army Museum and accessing the website in connection with the provision of such services.

Intellectual property and acceptable use

All Content included on the website, unless uploaded by Users, is the property of the National Army Museum, our affiliates or other relevant third parties. All rights are reserved.

In these terms and conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this website, including any such content uploaded by Users.

By continuing to use the website you acknowledge that such Content is protected by copyright, trademarks, database rights and other intellectual property rights.

Nothing on this site shall be construed as granting any license or right to use any trademark, logo or service mark displayed on the site without the owner’s prior written permission.

You may, for your own personal, non-commercial use only, do the following:

  • retrieve, display and view the Content on a computer screen
  • print one copy of the Content

You must not otherwise reproduce, modify, copy, distribute or use for commercial purposes any Content without the written permission of the National Army Museum.

Prohibited use

You may not use the website for any of the following purposes:

  • in any way which causes, or may cause, damage to the website or interferes with any other person’s use or enjoyment of the website;
  • in any way which is harmful, unlawful, illegal, abusive, harassing, threatening or otherwise objectionable or in breach of any applicable law, regulation, governmental order;
  • making, transmitting or storing electronic copies of Content protected by copyright without the permission of the owner.

Providing correct contact details

You must ensure that the details provided by you on subscribing for our emails, enquiring for information and when purchasing tickets are correct and complete.

You must inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively.

Links to other websites

This website may contain links to other sites. Unless expressly stated, these sites are not under the control of the National Army Museum or that of our affiliates.

We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.

The inclusion of a link to another site on this website does not imply any endorsement of the sites themselves or of those in control of them.

Privacy policy and cookies policy

Use of the website is also governed by our privacy policy and cookies policy, which are incorporated into these terms and conditions by this reference.

Availability of the website and disclaimers

Any online facilities, tools, services or information that the National Army Museum makes available through the website (the Service) is provided ‘as is’ and on an ‘as available’ basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. The National Army Museum is under no obligation to update information on the website.

While the National Army Museum uses reasonable endeavours to ensure that the website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers.

The National Army Museum accepts no liability for any disruption or non-availability of the website.

The National Army Museum reserves the right to alter, suspend or discontinue any part (or the whole of) the website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the website unless it is expressly stated otherwise.

Limitation of liability

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

To the maximum extent permitted by law, the National Army Museum accepts no liability for any of the following:

  • any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;
  • loss or corruption of any data, database or software;
  • any special, indirect or consequential loss or damage.


You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected.

These terms and conditions may be varied by us from time to time. Such revised terms will apply to the website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version.

These terms and conditions together with the privacy policy and cookies policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions.

The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh courts.

You can contact the National Army Museum about this website by email info@chelseaheritagequarter.co.uk

Changes of control and ownership from the Chelsea History Festival to the Chelsea Heritage Quarter

The Chelsea Heritage Quarter is a continuation of the same collaboration that annually programmed the Chelsea History Festival (from 2019-2023) and will continue to do so. The new entity has been created to signal the year-round nature of the collaboration moving forward.

The National Army Museum was the owner of chelseahistoryfestival.co.uk and is currently the owner of the chelseaheritagequarter.co.uk Data collected on the previous website chelseahistoryfestival.co.uk has been retained in order for the partners of the Chelsea Heritage Quarter to continue to communicate for the purposes for which is was originally supplied to us. Please see our privacy policy for more details.

In due course it is anticipated that the legal ownership and responsibility for chelseaheritagequarter.co.uk will be transferred to the Chelsea Heritage Quarter at which time responsibility for the data will be transferred to the Chelsea Heritage Quarter so we can continue to communicate for the purposes for which it was originally supplied to us.

Every possible step will be taken to ensure that your privacy is protected. As part of our privacy policy and cookie policy you have the right to ask for your data to be removed, to opt out of marketing emails and you can set preferences for cookies when you first enter our website or at any time in your browser.